Shekel Group, owned by the Phoenix, is Israel’s third largest company specializing in managing pension and financial arrangements. The Group has led for over 35 years due to professionalism, technological innovation, service and transparency. The Group works with all producers in the pension, provident and advance study funds sector and manages over NIS 12 billion in assets, collecting annual premiums of over NIS 2 billion. The Group provides highly professional services to over 150,000 customers in a range of organizations, companies and private clients.
The Group founded the holistic management approach to customer’s assets to identify the changing needs and risks that the customer is exposed to over time and adapt them to optimal solutions. This is the only approach that ensures the complete range of services for individual choice.
All services from all producers are presented for personal selection and provide the organization, employee and family with a package of optimal solutions when employed and afterwards. Thus every customer is ensured professional support over the years.
Organizational Structure “Surrounding” Shekel Group’s Customers
To give customers the best, most professional and comprehensive service, Shekel Group provides various services and interfaces such as: financial management, actuary services, health and nursing risk management, executive remuneration and property risk management, to grant a solution to all customers’ individual and family needs as well as for companies and public bodies.
The Group specializes in managing pension arrangements, and is engaged multi-disciplinary marketing such as: provident funds, pension funds, executive insurance, advanced-study funds, health and nursing insurance, financial products, key personnel and owners’ insurance. The Group provides solutions for a broad range of insured clients by using an operational platform of the most advanced computerized and professional systems available, backed by a broad scope professional operation and a special department offering personal attention.
Shekel has a unique structure focusing on the client with specializations including financial arrangements management, executive remuneration and operations divisions.
The Financial Arrangements Management Division works with clients and employers to provide pension portfolio management services, retirement tax planning, and former employees compensation. The division coordinates activities in the health and finance sectors. The Executive Remuneration Division builds overall insurance and finance portfolios for executive clients, and companies.
The Operations Division manages the back office service setup, which provides day-to-day responses to employers and insured individuals, and includes a telephone call service center team supported by unique CRM software.
Shekel Group Subsidiaries
Shekel Ofek Insurance Agency - Headed by Yossi Glibter, specializes in pension and health insurance.
The Group has about 270 experienced employees committed to providing clients with the highest level of professional service and handling routine and changing needs. Shekel Group sees its employees as an important and vital asset and invests major resources in their welfare, professional and personal development.
Niva software house provides technological support to the Group and its clients in decision making, management and control. Shekel is the only insurance agency operating a software house within the Group. The software allows for flexibility in providing solutions for clients including managing the range of social benefits and a reporting system for employees and employers on their insurance portfolios. Shekel has also developed unique simulations for full consultations in insurance, pensions and provident funds. The systems include optimal programs for comparing executive insurance, pension and provident funds and the combination of the two.
In 2012, Shekel Group launched a new website, which today is used by 30,000 clients each month. Shekel’s customers can access their personal portfolios (life insurance, pensions, provident funds, health, available money, and elementary insurance). The site is updated every month and offers interactive learning, a series of various financial calculators, professional video clips, a range of services options and many professional articles. Shekel enables customers to contact service representatives through virtual chat on all its web pages.
Shekel Group’s Customers
The Group’s many customers include leading companies and organizations, among them: Intel, Google, BDO Ziv-Haft, KPMG – Somekh Chaikin, Avis, Yes, Partner (Orange), Oracle, Bezeq, Hot, Delta, Manufacturers’ Association, Isrotel, Pelephone, Kodak, Coca-Cola, Strauss, Shufersal, Clalit Health Services, IAI, and more.